The resident portal for Australian apartment buildings

One building.
Everyone wins.

Every group in a body corporate gets its own compelling reasons to be in the Nalo, and the best features serve more than one at once. The dots on each feature show exactly who benefits.

Committee (BCC/OC) Building manager Residents, owners & tenants Strata manager Everyone
The committee room

Committee. BCC / OC members

Decisions with a paper trail. Volunteer hours turned into visible, defensible governance.

Voting on phones

Motions decided in days, comments, automatic majorities, amendments and proxies on the record.

Maintenance workflow

Quotes → recommendation → vote → contractor confirmed. One trail, first report to done.

Correspondence Hub

The building's own email address; every exchange logged, filed and searchable, tamper-evident.

Applications & approvals

Pets, renovations, keys and parking permits decided in-app, with versioned conditions of approval.

A year of decisions in one table

Filter every request by type, status, unit, how it was decided and when, export for the AGM pack.

Compliance Calendar

Statutory deadlines with traffic lights and the evidence attached, compliance answered in one glance.

Meetings, minutes & actions

Agendas, motions and attendance in one place, and an action register so decisions get done.

Dispute Records

Complaints logged neutrally, append-only, exportable as a tribunal-ready Word record.

Unit Search

The 30-second unit health check: owners, tenants, pets, vehicles, keys, history, kept true with move-outs archived.

Key & Fob Register

Who holds what, the entitlement per unit, signed receipts, and an audit that reconciles the two.

The registers

Contracts, contractors, assets, expiry warnings before anything renews unnoticed.

Reports that table themselves

Minute-ready Maintenance Report and the Walk-Through report, in Word and PDF, from the record.

Who is actually using it

Daily presence per building and role, phone or computer, never individual login times.

Getting Started tracker

A shared launch checklist, a "Set up by" line, and Export everything at the end of it.

The plant room

Building managers

The building's machinery, and the evidence that it's being run well.

Run every repair on one trail

Triage, quotes, recommendation, the same trail the committee votes on. No email archaeology.

Walk-through inspections

The building's own agreement as a checklist; every finding gets a permanent reference, an owner, and before-and-after photos.

Minute-ready Maintenance Report

Pick the period, tap once, KPI tiles, open-issues list, full trails, ready to table.

Historical entry

Load past jobs with their true dates, the register and its ageing figures honest from day one.

Contractor & asset registers

Who services what, when it expires, and the warning before it renews unnoticed.

Compliance evidence

Attach the certificate to the deadline it satisfies, proof lives with the obligation.

Key & fob audit

Entitlement against issued against on hand, per unit, exportable for the caretaker.

Parking permits, issued on approval

A printable tent permit with a QR code anyone in the car park can scan to check it is current.

The floors

Residents, owners & tenants

Where living happens. Report it, book it, find it, join it, all from the phone in your pocket.

Report a problem & watch it get fixed

Snap it, send it, then watch the status move. No chasing, no wondering.

Book the BBQ · apply for anything

Spaces, visitor parking, pets, renos, keys, decisions back in Alerts, printable permits.

Find any document in seconds

By-laws, insurance, minutes, the actual current version, not someone's forwarded copy.

Message the committee or manager

No hunting for an email address, and your message is on the record, so it cannot get lost.

Events, marketplace & gallery

RSVPs that count themselves, neighbour-to-neighbour buy & sell, the building's photo wall.

Directory with privacy switches

You choose exactly what neighbours can see, phone, email, or nothing at all. Off means off.

NaloPilot, plain-English answers

"Can we keep a pet?" Ask in normal words; the answer cites your own building's by-law.

Fire safety, front and centre

Emergency contacts and the building's evacuation plan, where everyone can find them.

Managing agent in the loop

A leased unit can bring its agent into the conversation without the owner relaying it.

WhatsApp stays the pub

One tap into the building's group chat. NaloHub is the engine room; the pub stays the pub.

The lobby

Strata managers

A deliberately light footprint, one clean channel in, and a quieter inbox because of it.

One building address

Correspondence lands on the committee's shared record, not scattered across personal inboxes.

Formal notices, delivered

Post a Notice of AGM once, in-app and emailed to every owner, with the record to show it.

Fewer chasing emails

Residents self-serve documents, status and answers, the Monday-morning questions, gone.

Honest limits

Strata access is read-only and scoped: dashboard, notices, help. The building's data stays the building's.

The foundations

Everyone stands on these

The shared layer beneath every level above, the reason it all feels this easy.

Sign in by link or code

No passwords, ever. Your email is your key; a code covers the phone that did not get the link.

Add to Home Screen

One tap and NaloHub behaves like any app on your phone. No app store required.

Alerts

Everything that needs your eyes, votes, decisions, replies, in one feed, the moment it happens.

Announcements + real email

Every resident reached in-app and at their actual address. No more sign in the lift.

Guides on every screen

Every core task taught in the app with the screen open, and every guide printable on one page.

Always the latest build

The app notices a newer version and offers a refresh, nobody sits on a fortnight-old build.

Access that matches the role

Each user type sees only what it is entitled to see, enforced by the database. Hosted in Australia.

Your data stays yours

One tap exports everything the building owns. The building's records belong to the building.

Where the levels connect

The most valuable features aren't owned by one floor, they're the lift shafts running through all of them.

One repair, three views

A resident reports it · the building manager runs it · the committee decides it, one trail end-to-end, visible to all three, forever.

One address, one memory

The committee's tamper-evident correspondence record is also the strata manager's cleanest channel, and it survives every committee changeover.

One permit, checked by anyone

A resident applies, the committee approves, the permit prints itself, and the QR on the dash answers "is this current?" for whoever asks.

Filed once, found forever

The committee uploads with visibility control; every resident finds the right document in seconds. The secretary's inbox retires.