Good building management,
free for every building.
Twenty checklists, templates and plain-English guides for committees, owners and residents, written for Australian apartment buildings, with state differences flagged where they matter. Download them, fill them in, share them with your neighbours.
Want new tools as we publish them? Email naloit@nalohub.com with the word IN. No newsletter machinery, no spam, just a short note when something new lands.
Take the lot
All twenty in one download. Word and PDF, so you can put your building's name on them. New committee? Start with the Starter Pack and the Handover Checklist. New building manager? The Building Management Plan and the Annual Calendar. Just moved in? The New Resident Welcome and the Emergency Sheet.
Know what's going on
Nothing about your building should be a mystery to the people who live in it.
Where Your Levies Go
The two buckets your money sits in, why the number is what it is, and the three questions worth asking at your next AGM. Plus a fill-in page for your building's own numbers.
Know Your Committee
Who runs your building, what they actually do, and how to raise something so it gets results. Includes what the committee is called in each state, because it isn't the same twice.
Who Does What
Almost every argument in an apartment building starts as a misunderstanding about whose job something was. Committee, strata manager, building manager, owner, who decides, who does it, and who you call.
Is Your Strata Manager Working For You?
A cheeky but genuinely useful self-audit. Twelve things a good manager does, across responsiveness, transparency, proactivity and resident experience, and an honest way to score it.
Get something fixed
For the leak, the noise and the stand-off, solved while staying neighbours.
Reporting Maintenance
What's yours, what's the building's, and how to write a request that actually gets actioned. For residents to use, and for committees to hand out.
Maintenance Escalation Guide
You reported it and nothing happened. What to do next, a fair runway, how to follow up without restarting the clock, and how to escalate calmly.
Resolving Issues In Your Building
Noise, parking, pets, maintenance stand-offs, committee friction. The escalation ladder, always start at the bottom, plus where to go in your state if you reach the top.
Noise & Neighbour Script
The actual words for the first conversation, before anything needs to reach the committee. A calm first move resolves more than any tribunal ever will.
Run the year
For committees, councils and the volunteers who keep buildings working.
AGM Prep Checklist
Get in, get decisions made, get out, with notice periods, quorum and timing rules for every state, and no 9pm scroll through old minutes. Now with who's-doing-it and by-when columns.
Running a Committee Meeting
Ninety minutes, real decisions, everyone still speaking at the end. A working agenda with time estimates, six rules that do the work, and how to record a decision made between meetings.
How to Write and Propose a Motion
Any owner can put a motion to a general meeting. Almost none ever do, because nobody told them they could. Resolution thresholds for QLD, NSW, VIC and WA, and a weak-versus-strong worked example.
Annual Building Calendar
A 12-month rhythm for a well-run building. Anchor the AGM, insurance and inspections once, then stop being surprised by your own year.
Building Walkthrough Checklist
An hour, twice a year, walking your own building, the cheapest maintenance you'll ever do. Zone by zone: roof and exterior, lobby and common areas, plant and safety, grounds and carpark.
Building Management Plan
The one document that says how your building actually runs, assets, maintenance, compliance, contacts and money, with pathways for small (<10), medium (10–100) and large (100+) buildings.
Take over well
The committee changes every year. The building's memory shouldn't.
New Committee Member Starter Pack
Congratulations, or condolences, depending how the vote went. Your role in plain terms, a first-two-weeks checklist, and the things nobody tells you.
Committee Handover Checklist
So the next committee doesn't start from zero, or from an inbox that just left the building. Access, records, open items, and the knowledge that doesn't live in a document.
Best Practice Record Keeping
What the law requires you to keep and for how long, what it can't get back for you, and seven habits that fix it. Plus an annual records health check.
Who Owns Your Building's Information
What counts as a record, who it belongs to by Law in NSW, QLD and VIC, four questions to put to any manager, and a fill-in table showing where your building's record lives today.
Move in, and be ready
Because "you'll figure it out eventually" is not a welcome.
New Resident Welcome
What actually changes when you move into an apartment building, for owners and renters both. The big shift in three parts, plus key contacts and everyday things worth knowing.
New To The Building
A fill-in welcome guide for committees and managers. Complete it once, then hand it to every new owner and renter who moves in, keys, bins, parking, amenities, house rules.
Emergency & After-Hours Sheet
The one page every resident should have on the fridge. Fill it in once, print it, pin it in the lift lobby, at 2am nobody wants to search an email chain for the plumber's number.
Like how we think?
These tools are the philosophy. NaloHub is the engine room, notices, maintenance, bookings, documents and decisions in one calm, private place your building owns.
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